The Course

Certified Provider/Facilitator Edward Beardsley, uses the Century Anger Management model of intervention which is based on an educational and cognitive behavioral approach to working with clients.  The Century Anger Management model of intervention is used and accepted in courts, probation departments, hospitals, mental health facilities, substance abuse facilities, major corporations, governmental agencies and private practices.

Anger management is not psychotherapy and should not be used as a substitute for psychotherapy or medical advice.  In contrast,
anger management is an educational approach to helping clients learn concrete skills in a variety of areas.  Our model is based on eight anger control tools.

---

1. Dealing With Stress

- How stress underlies anger.
- Physical, medical, mental and behavioral effects of  stress.  
- Four step model to deal with stress.  

2. Developing Empathy

- Definition and examples 
  of empathy.  
- Why empathy and "emotional intelligence" are  important in 
anger management.  
- How to teach participants 
ways to increase or improve 
empathetic responses to others.

3. Respond Instead of React

- How to  present concept of difference between "reacting" and "responding" to anger/stress 
triggers.  
- Concept that anger expression is a decision.   
- Concept of finding other behaviors/ways to communicate needs, feelings  or requests that 
are more effective than anger.

4. Change Self-Talk

- Concept of how to self-talk 
(cognition) influence emotions. 
- A-B-C-D-E model of 
anger control.  
- Examples of new cognition to teach participants.  
- How to  think like an optimist.

---

5. Assertive Communication-Harmful Communication 
Styles

- How to be an assertive communicator.  
- Strategies to handle and resolve interpersonal conflict.

6. Adjust those Expectations/ Expectations and 
Anger

- Five steps to adjust expectations in relationships and 
in the workplace.  
- Philosophy of finding alternative ways for need satisfaction.
- Strategies to teach this concept.

7. Forgive but Don't Forget

- Three steps in forming a grievance.  
- Issue of "should you forgive?"
- Why forgiving is good for your health and peace of mind.
- Seven steps to forgiveness.

8. Retreat and Think Things Over

- Learning to "stay in the box" (of anger control).  
- Warning signs to heed.
- Rules to make this tool effective.
- The freeze-frame technique for 
self-soothing.
- Changing self-talk during the "retreat" period.